Customer
As a service company, the success of our company is directly related to the satisfaction of our customers. For us, customer orientation means fast and flexible fulfilment of customer requirements in combination with optimum customer service.
Employees
Every single employee is responsible for the satisfaction of our customers and the implementation of our quality and environmental specifications. Employees are our most important source of success. Ensuring the required qualifications and motivation are prerequisites for the achievement and continuity of our high quality standards.
Public authorities, residents and the general public
We are aware of our obligations to the state, the general public and our customers. We therefore undertake to comply with all statutory and administrative quality and environmental regulations. We endeavour to cultivate good relations and dialogue with public authorities, residents and the general public.
Subcontractors
We regard our subcontractors as partners. They help us achieve quality and environmental goals.
Environment
Reduction of environmental impact is only achieved through an increased sense of responsibility of all employees and the involvement of our subcontractors. Our systems comply with the best available and economically viable state-of-the-art technology. The prevention, separation and proper disposal of waste are key elements of our environmental awareness.
Emergency provisions
Through the implementation of appropriate contingency plans and measures, potential negative environmental impacts are also minimised.
Management
Our management systems are characterised by a continuous improvement process and are subject to regular internal management reviews of their implementation and effectiveness.